Shala Healing Privacy Policy
Shala Healing takes security and the privacy of our customers and our community very seriously.
This Privacy Policy sets out how we will treat the personal information which you provide us whilst using our website www.shalahealing.wordpress.com and/or the services provided from the site. Shala Healing is responsible for your personal data (referred to as Shala Healing “we”, “us” or “our” in this privacy notice).
Our contact details
Name: Anna Stark and Angela Hudson
Phone Number: 07801 651935 / 07432 585703
E-mail: shalahealing1@gmail.com
The type of personal information we collect
Shala Healing will store the following information about its clients:
• Information required for our booking process such as: first and last name, company name, email address, geographic location and industry
• Class attendance and membership status
• Payment information provided to us by you when you purchase our products or services.
• Personal data you may provide via our medical records/health questionnaire form
• IP address, web browser details
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
• Contacting you regarding our services and bookings
• Collect and recover money owed to us
• To manage our relationship with you through communications on but not limited to; notifying you on changes to our terms or privacy policy, asking you to take a review or a survey
• To make suggestions and recommendations to you about goods or services that may be of interest to you
We use the information that you have given us in order to
• Identify trends
• Collect and recover money owed to us
• To manage our relationship with you through communications on but not limited to; notifying you on changes to our terms or privacy policy, asking you to take a review or a survey
• Use data analytics to improve our website
• To make suggestions and recommendations to you about goods or services that may be of interest to you
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at shalahealing1@gmail.com
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We have a legitimate interest.
Third Parties
Shala Healing does not and will never share or sell your data to any third party
• We will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
• You have the right, on written request, to receive a copy of the data that we hold about you. Any requests should be made in writing to shalahealing1@gmail.com
Use of Cookies
• Your browser can be programmed to warn you before downloading cookies, information regarding this may be found in your browser’s ‘help’ facility.
• Any personal data we collect from our website will be used in accordance with EU GDPR and all other applicable laws.
Keeping your data safe
• We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change this privacy statement in any material way, we will notify you here and by email so our members are always aware of what information we collect, how we use it and under what circumstances we disclose it.
How we store your personal information
Your information is securely stored.
We keep name, email address, phone number, health records, signatures until you no longer use our services. We will then dispose your information by shredding and/or deletion from electronic devices.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at shalahealing1@gmail.com if you wish to make a request.
Contact
Please contact Shala Healing at any time if you have any concerns about the use of your data or would like more information regarding our Privacy Policy. If you wish to make a complaint about how we are using the Data, you can do so at the Information Commissioner’s Office.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at Shala healing @ shalahealing1@gmail.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Shala Healing 